Shipping Policy

Last Updated: 22 July 2026

Thank you for shopping with us. We aim to ensure your order is processed and delivered as quickly and smoothly as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

During busy periods, promotional events, and festive seasons such as Raksha Bandhan, processing times may be slightly longer than usual.

Delivery Times

Estimated delivery times within Australia are:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days, where available

Please note that delivery times are estimates only and may vary depending on your location, courier delays, public holidays, and other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable offer will be clearly displayed on our website.

Tracking Information

Once your order has been dispatched, you will receive tracking information via email or other contact details provided at checkout, where tracking is available.

Please ensure that your delivery details are correct before completing your order.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply for redelivery.

Delayed or Lost Orders

While we work with reliable delivery providers, we are not responsible for delays caused by courier services, weather conditions, public holidays, incorrect addresses, or other circumstances outside our control.

If your order appears to be delayed or lost, please contact us and we will assist you in contacting the relevant delivery provider.

International Shipping

International shipping may be available for selected products and destinations. Delivery times and shipping costs will vary depending on the destination country.

Customers are responsible for any customs duties, taxes, or other charges that may apply to international orders.

Contact Us

If you have any questions about your order or shipping, please contact us through our website's contact page or by using the contact details provided on our website.